Shipping Policy

All packages will be shipped with signature conformation no exceptions. Sugar Boutique records/documents the packaging and shipping process for proof shipment and verification purposes.

Each package automatically comes with insurance coverage of $100 - $200, depending on the shipping carrier. This coverage is for damage, theft, and loss. If you would like to add more coverage to your package, contact Sugar Boutique immediately after purchasing your item. you can contact us at sugarboutique01@gmail.com. You can purchase coverage up to the cost of your item  as long as your item is $5,000 or less. If your item costs over $5,000, you are only allowed to purchase $5,000 worth of insurance coverage.

Shipping insurance coverage is provided through Shipsurance. Shipsurance is responsible for handling all insurance claims. Therefore, If (for example) you purchased $1,000 worth of coverage, and during your claims process, Shipsurance concludes you are only eligible for reimbursement of $800. Then, you will receive $800 from Shipsurance. Sugar Boutique holds no liability for Shipsurance's claims, final judgements, or payouts. However, Sugar Boutique will do what we can, within a reasonable scope to help you resolve a claim through Shipsurance.